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FAQ - Pro Play Live - Advanced Poker School Video Training

Q: What is ProPlayLive.com Poker Training?
Q: Can I Really Get Better Just By Watching Your Pro Instructors Play?
Q: I Like Other Poker Games Besides Just Hold'em. Does Pro Play Have Videos On Other Poker Games?
Q: I've Seen Similar Poker School Training Services On The Internet, Who's The Best To Signup With?
Q: How Much Is It For Me To Start Improving My Game?
Q: What Are My Payment Options?
Q: If I Decide To Cancel, How do I do It? I Hate Sites That Make It a Pain!
Q: I Cancelled My Membership Awhile Back And Want To Renew? Do I Still Have To Pay The Setup Fee?
Q: How Do I Watch ProPlay's Advanced Poker Training Videos?
Q: How Often Are New Poker Strategy Training Videos Added?
Q: I'm Already Really Good At Poker, And Frankly Have Little If Anything To Learn. Why Should I Try Video Training?
Q: How Often Will I Receive Emails From ProPlay?
Q: I Have A Question For One Of Your Poker School Instructors, How Do I Contact Them?
Q: About How Long Is Each Pro Play Live Poker Training Video?
Q: Can I Save The Videos To My Computer?
Q: I Want To Purchase ProPlay Training Videos Individually, Is That An Option?
Q: What Will I Get With Poker Video Training That Is Different From Reading Poker Books?
Q: Do You Edit Your Training Videos?
Q: Do Pro Play Live's Videos Teach Live Game and Online Play?



Q: What is ProPlayLive.com Poker Training?

A: ProPlayLive.com is a Web site that produces high-quality advanced poker training videos from professional players that you can watch within minutes on your computer once you join as a member.

Q: Can I Really Get Better Just By Watching Your Pro Instructors Play?

A: Absolutely, so long as your instructors know the game. And who knows the game better than WSOP bracelet winners and other top poker professionals? Take a look at the ProPlay Testimonials page to read for yourself our member success stories.

Q: I Like Other Poker Games Besides Just Hold'em. Does Pro Play Have Videos On Other Poker Games?

A: Yes. We have a variety of poker training videos from cash games to MTT poker tournaments and sit-and-gos, along with other poker games besides Texas Hold'em such as Omaha, Stud, HORSE, Razz, etc. However, while much of our focus and many of our videos are about Hold'em both No Limit Hold'em and Limit Hold'em we have plenty of videos on the other games which are really useful if you are looking to improve your HORSE game. And if you have a request for a certain game, limit, playing style, etc., simply let us know and we'll ask our instructors to produce videos on what YOU want!

Q: I've Seen Similar Poker School Training Services On The Internet, Who's The Best To Signup With?

A: We are very familiar with each of the other poker training services and each has its own strengths and weaknesses as well as various instructor experience levels. Our take is that you should actually signup with more than one service! Rather than say we are any better than anyone else, we'd rather just say how we are different. Ultimately, you should select the service or services that have the type of training focus you most can benefit from (such as type of game (NL Hold'em, Limit Hold'em, Omaha, HORSE, etc.), the type of play (cash/live game, MTTs, Sit-n-Gos, etc.) and the instructors (unknown players, online pros, WSOP Bracelet Winners, etc.).

Between the type of game, the type of play, and what type of instructors you feel will deliver solid instruction, you'll determine that you can benefit from at least a couple of poker training services, one of which we hope will be ProPlayLive.com. Even if you sign up for every single poker video training service out there, the investment is still so small compared to what you could gain that it's basically a no-brainer from a financial standpoint. The only other factor is the time you have available for learning. The more limited your time, the more selective you need to be before signing up with a training service because you won't have enough time to watch all the available poker strategy video content.

Pro Play Live is what our name implies: PROfessional player instructors (such as WSOP Bracelet Winners Annie Duke, Greg Raymer, Erik Siedel, Tom McEvoy and others) delivering high-quality advanced video instruction as they are PLAYing and doing so LIVE and in the moment. Click here for a glimpse at our poker content video library.

Q: How Much Is It For Me To Start Improving My Game?

A: Your investment for full and complete access to ProPlayLive.com is less than most other similar training sites we know of. We offer 2 options for membership:

Option 1 - No initial fee if you sign up for 5 months in advance, for an initial payment of $99.95, and only $19.95 a month starting on month 6 and thereafter, cancel anytime after the 5 months.

Option 2 - A one-time initial fee of $49.95 which includes your first month of full access, and $19.95 a month thereafter, cancel anytime.

Q: What Are My Payment Options?

A: You can pay securely using any standard credit card (Amex, Discover, MasterCard, Visa) or even by online check with your checking account. &qout;ProPlay Network" will appear on your bill. Depending on what option you choose when you join, your account will automatically be debited each month (either after the 5th month for Option 1 or after the 1st month for Option 2) for $19.95 until you cancel. This ensures you maintain continuous access to our video training library.

Q: If I Decide To Cancel, How do I do It? I Hate Sites That Make It a Pain!

A: We do too. Canceling is fast and easy. As students of the game, learning poker is a continuous process so we maintain an extremely high subscription renewal rate. However, if you decide to cancel, simply log in to your account and click on the Cancel Service link on the bottom right of the page and then confirm. Simple as that. You will then receive an email acknowledgement of cancellation so you have a record of the request and you should not receive any further charges. You can also contact us by telephone to cancel as well. If you do cancel, you will still have access to the ProPlayLive Video Training Library and Instructor Articles for the rest of the billing cycle you paid for.

Q: I Cancelled My Membership Awhile Back And Want To Renew? Do I Still Have To Pay The Setup Fee?

A: So long as you contact us within 6 months of your cancellation, we can reinstate your account at no charge, and you only pay $19.95 for each future month of service. If it was more than 6 months ago, you will need to reregister for a new account.

Q: How Do I Watch ProPlay's Advanced Poker Training Videos?

A: Once you are a member simply log in, go to the Video Library and select the video you want to watch. All videos are available in Windows Media format so you'll need a recent version of the free Windows Media Player to watch them. Within seconds the video will begin to play on your computer. A high-speed Internet connection is strongly recommended. If you can watch our Demo poker Videos, you should have no problem watching the videos in our members-only area. We recommend you try our video demos first before joining although very very few people have trouble watching the videos. If you have difficulty try downloading the latest version of Windows Media Player and if that doesn't work please contact us and we will work with you to troubleshoot the situation so you don't miss out.

Q: How Often Are New Poker Strategy Training Videos Added?

A: We add new poker training videos several times each month. NEW VIDEOS ADDED MONTHLY...GUARANTEED OR YOUR MONEY BACK! There is no exact schedule because it is our goal to add as many new videos as we can, as soon as we can each and every month. However our site is more about quality of the content than quantity. We know you have a limited amount of free time and some of that time you want to use to actually play! So we work really, really hard to provide the highest value poker training out there without you having to wade through endless hours of repetitive videos. Rest assured, each month numerous new videos are added and most members tell us the new content is more than they can usually watch in a month. So in other words, most people will always have plenty of new video content to watch.

Q: I'm Already Really Good At Poker, And Frankly Have Little If Anything To Learn. Why Should I Try Video Training?

A: You may be done learning but your opponents aren't. With a more realistic attitude about studying the game, your opponents who watch poker training videos, read books, etc. are using every tool available to gain the edge. They are learning, re-learning, evolving, as well as gaining perspective into opponent playing styles. Basically, they are working hard at beating YOU. And if they aren't doing this, you should be! Oh, and believe us, YOU WILL LEARN NEW THINGS FROM OUR VIDEO LIBRARY!

Q: How Often Will I Receive Emails From ProPlayLive.com?

A: We value your email privacy and are very judicious in the emails we send. We only send emails out to announce new videos or a special poker related announcement we feel our members can benefit from. For the most part our members get our newsletter and maybe 1 other email announcement each month. We do not sell or otherwise share our member list with anyone, period.

Q: I Have A Question For One Of Your Poker School Instructors, How Do I Contact Them?

A: As a paid member, you can ask questions of Pro Play Live instructors through our online question form. If you want a more detailed interaction, many of our instructors also offer one-on-one private training sessions either over the phone or even live in person at their location.

Q: About How Long Is Each Pro Play Live Poker Training Video?

A: In most cases, each playing session or tournament is divided up into multiple videos lasting from 20 to 30 minutes each with the entire session ranging from 30 minutes to several hours or more in total. Breaking the game sessions up into smaller video segments is done so if you only have a little time available you can watch one or two parts of a series instead of always having to block out large chunks of time to watch. You can later return and pick up where you left off to complete the sequence at any time.

Q: Can I Save The Videos To My Computer?

A: We're sorry but no, all our videos stream directly to your computer screen and cannot be saved on your machine. Each time you want to watch, you simply login, go to our Training Library and click on the poker video you want to watch. It's fast and easy, watch them over and over if you want, whenever you want.

Q: I Want To Purchase ProPlay Training Videos Individually, Is That An Option?

A: This is something we may offer in the future but currently feel the best way for people to get full value and truly improve their poker game is to give you full access to our entire poker training library.

Q: What Will I Get With Poker Video Training That Is Different From Reading Poker Books?

A: More excitement and less boredom for one! You are there, watching the cards fly off and hearing the critical decision making as it happens, live and in the moment. When you watch poker training videos from ProPlayLive.com, you are getting respected, credentialed, winning poker players at an expert level of poker knowledge and experience. You are getting access to a group of people that correctly analyzes the game, situations, and opponents.

There are an infinite number of situations that can occur in poker. Books simply cannot cover but a fraction of a fraction of them. ProPlay shows you the types of situations you are most likely to actually encounter, because it's actual game play not just words on a page. But don't get us wrong, poker books are still an invaluable learning tool but add video training and you have a powerful combination!

Q: Do You Edit Your Training Videos?

A: Absolutely! We edit our videos to cut out dead time and basically keep them "tight" but rarely are any actual hands edited out (if they are we usually let you know this). You get to see the good, the bad and the ugly for full learning effect. But, unlike competing training sites, you aren't bored to tears watching minutes of silence in a single hand while players are thinking or disconnected, etc. Yes, it takes us a lot of time to edit our videos and it costs us more than the other guys produce theirs for, but you get a higher quality viewing experience which allows you to watch more videos in less time so you learn much more efficiently.

Q: Do Pro Play Live's Videos Teach Live Game and Online Play?

A: Yes, while our instructors record themselves while playing online, they talk about how both environments differ, how to adjust your game playing live at a casino vs playing online, etc. Most of our instructors have very significant live game success but also routinely play online. And some of our instructors play online a lot more than live. So whether you play more online or offline, you'll learn plenty since most of poker is still poker regardless of where you play.

Q: I'm Brand New To Poker, Should I Still Sign Up?

A: Our videos require a basic knowledge of the game for best effect. Many of our videos get into technical aspects of the game, advanced strategy, etc. They are designed to teach you new things, not a bunch of stuff you already know, although that's not the worst thing in the world because repetition is a useful learning tool. But our goal is to introduce new information to help you become a better player and earn more profit while playing. So whether you dabble in a home game once a week or play much more intensely, you will benefit by being a member of ProPlayLive, but if you are just starting out, we recommend getting a couple books first and some playing experience before stepping up into Video Training.

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